Frequently Asked Questions

Xcribe.ai is AI infrastructure for conversation intelligence — a developer-first platform that unifies audio, video, transcripts, and metadata across meeting platforms. Build AI notetakers, sales coaching tools, meeting bots, and agent workflows without owning the complex integration and real-time plumbing.

Xcribe significantly speeds up development for any application needing meeting data. By providing one consistent API for all major platforms, we save your team hundreds of hours of integration work, reduce ongoing maintenance overhead, and ensure you're always compatible with the latest platform updates. This means you ship faster and can focus on your unique value proposition.

We support all major meeting platforms including Zoom, Google Meet, Microsoft Teams, and Slack Huddles. Our goal is to provide comprehensive coverage so you can build for any user, regardless of their preferred tools. Slack Huddles support is marked as 'Coming Soon' in some areas as we finalize its full feature set, but core integration is available.

No, that's the beauty of Xcribe! You only need one Xcribe account and our API key. Our technology is designed to join meetings often just by using the meeting link, without requiring host privileges or complex setup on each individual platform.

Xcribe offers flexible calendar integration. You can use our API to inform Xcribe of scheduled meetings. Additionally, you can invite Xcribe to meetings by CC'ing a dedicated Xcribe email address on your calendar invites. This allows our bot to automatically join and process the meeting based on your account settings.

We provide a standard, well-documented REST API that you can use with any HTTP client or language (e.g., cURL, Python, Node.js). We also offer an OpenAPI specification (see /openapi.json) to easily generate client SDKs in various languages, making integration with tools like Cursor and AI assistants seamless. Official, maintained SDKs for popular languages like Node.js and Python are on our near-term roadmap.

Yes, you can customize the bot's display name when it joins meetings. Full appearance customization (e.g., avatar) is a feature we are actively working on and will be available soon. Our aim is to allow seamless white-labeling for Pro and Enterprise users.

We use state-of-the-art, best-in-class transcription services (including models like OpenAI's Whisper) to ensure high accuracy. We plan to offer different tiers to balance cost and precision for various needs, such as higher accuracy for medical or technical jargon versus standard business conversations. All transcripts are well-suited for processing by Large Language Models (LLMs).

Yes, advanced LLM-powered features like summarization, action item detection, and sentiment analysis are on our roadmap and will be rolled out as premium add-ons or part of higher-tier plans. Xcribe provides the clean, structured data gateway for your LLM applications. Agent-capable workflows are beta-ready in the platform.

Yes — the platform is agent-capable. Use real-time events, webhooks, and normalized conversation data to power your agents, without building the messy integration layer.

Under 5 minutes for your first API call; under a day for a basic agent workflow using events and webhooks.

Our pricing is designed to be transparent and developer-friendly. We offer a generous Free Tier (5 hours/month, 2-day transcript retention) so you can build and test thoroughly. Beyond that, our Pro plan is $39/month (includes 5 base hours) plus $0.59 per additional hour, with 30-day transcript and recording retention. For custom needs, our Enterprise plan offers tailored solutions. Visit our /pricing page for full details.

With our paid plans, there are no hard limits on the number of meetings. You are charged based on usage (transcription minutes/hours). Our infrastructure is built on AWS and designed to scale to hundreds or thousands of concurrent meetings.

Absolutely! Our Free Developer Tier provides 5 hours of transcription time per month, which is ample for playing with the API, understanding its ease of use, seeing the quality of results, and integrating it into your PoC or application before deciding to upgrade.

Data security is paramount at Xcribe. We leverage robust AWS infrastructure and follow security best practices aligned with ISO 27001 principles. All data in transit and at rest is encrypted. We are actively working towards formal certifications. Enhancing our data security architecture and processes is a continuous key focus for us.

Getting started is easy! Sign up for your free account on our website. You'll get immediate access to your API key, our dashboard, and enough free credits to start integrating and testing. We're confident you'll love how simple and powerful Xcribe is!